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Hi, we occasionally receive checks from non-customers that aren't related to AR activity. Think refunds from the IRS, cash from dropping metal off at the scrap yard, return of cash on a property transaction from an escrow company, etc.
These receipts are physically deposited together at the bank with other receipts we get. We may have 1 non-customer receipt and 2 customer receipts, or 5 non-customer receipts and 0 customer receipts. The bank obviously shows the deposit as 1 deposit on the statement. We're finding it impossible to combine these types of receipts in Acumatica for a clean single deposit. I've tested out various things including journal entries against the clearing account. Nothing is bringing it together. We can't use a clearing account in the bank transaction module. What can we do?
As far as I know, the Clearing Accounts feature on the Cash Accounts (CA202000) screen and the Bank Deposits (CA305000) screen only work when payments are taken through the Accounts Receivable module. That works for payments with a Customer, but not for non-Customers.
But what if you setup a dummy customer for non-Customer payments? Then you could enter those payments through the Cash Sales (AR304000) screen so it bypasses the Accounts Receivable general ledger account and the AR Aging.
I just tested it and the Cash Sale payment will show up in the Bank Deposits (CA305000) screen. See screenshot below.
Would that work?
Great idea! Thanks